FAQs

• How long does it take to install?

  In most circumstances, a single or twin split application can be installed in two days, with minimum disruption.

• How much does it cost?

  The purchase price of Air-conditioning units are now more affordable to the general public - a single system can now be purchased for as little as £440.00 excl VAT for a portable system.

• How often should I have my equipment serviced?

  Heating and Air Conditioning equipment should be serviced at least once a year. The best scenario is to have the heating system checked in the Autumn and the air conditioning checked in the Spring. Oil-fired equipment should definitely be cleaned and serviced annually.

• Why should I have my equipment serviced?

  • Increased dependability.
  • Find potential problems and fix them quickly.
  • Provide maximum efficiency which lowers energy costs.
  • Prolongs the life-span of the equipment.
  • Maintains safe and healthy operation.
  • Can help to protect the environment.
  • Drastically reduces the chance of a break-down which usually happens at night or on weekends when repair rates are higher.

  Many Service Plans also include extra benefits, including:

  • Discounts on repairs.
  • Discounts on purchases and future replacement.
  • Priority Status for Scheduling.
  • Increased warranty duration.

• What are the benefits of Air Conditioning?

  The benefits of Air Conditioning are to give a comfortable environment at work or at home throughout the seasons, Spring, Summer, Autumn and Winter.

  An Air Conditioning unit can have two functions - heating and cooling. With an auto changeover switch on most new units, you set the temperature and the unit will cool or heat as required automatically.

• What is air purification?

  An anti-fungus filter is used - this catches allergy-causing mites, smoke particles and odors, making the air in your environment clean and fresh.

• What size heating and air conditioning system do I need?

  We get asked this question all the time. And having the HVAC system properly sized is extremely important.

  A system that is too large will cool or heat your house quickly, but you may not feel comfortable. That's because it will satisfy the thermostat before it can adequately remove sufficient moisture from the air during the cooling mode, leaving you feeling sticky and humid. This could even lead to moisture and mould problems. And, the stress of short-cycling (too many starts and stops) will shorten the life of your equipment and increase your heating and cooling bills. On the other hand, a system that is too small just cannot get the job done, especially in extreme weather conditions. The air conditioner will run constantly in the summer and the furnace will do the same in winter. But a correctly sized system isn't just based on the size of the structure. Many factors go into determining the size of the system. Including type of house and walls, type and size of windows, insulation, basement and attic conditions, house orientation, and so on.

• Which manufacturer makes the best air conditioner?

  Air conditioning is a matured technology so most of the popular brands work well. Many of them use parts made by the same manufacturers. So, the main considerations are the price, warranty, attractiveness, noise, etc. Some manufacturers offer a 3-5 year warranty on all parts while others offer only 1 year. Some units are unattractive and will not compliment your landscaping.

  Whatever you decide, the most important consideration is the contractor you use. You may buy the best system in the world but if it is not properly installed, you will actually be buying nothing but a big headache for years to come. For your protection, make sure you use a specialised contractor.

• Why bother with a yearly Preventative Maintenance Service?

  Yearly preventative maintenance is a wise thing to do. Properly maintaining your system will save you money on your energy bills and will help your system perform at peak efficiency. A properly maintained system also lasts longer which is important due to the expense of replacement. During a preventive maintenance, certain parts that can cause trouble when dirty are cleaned to keep the system running smoothly and efficiently.

  A maintenance service also includes inspection of your system so problems can be discovered before serious damage occurs and you find yourself without air conditioning in the middle of summer or winter when you need it the most.